Membership: Frequently Asked Questions
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We understand you may have questions about our transition to a membership-based model. Below are answers to some of the most common questions. If you have additional concerns, we are always happy to speak with you.
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What is the membership model?
Our membership model is an annual program that helps us continue delivering the thoughtful, integrative care you value, while supporting the quality and consistency of care we provide.
The membership fee is $25 per month per family or $225 annually($75 savings vs monthly plan).
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Why is the practice a membership-based model?
Like many healthcare practices, we are experiencing rising operational costs, staffing needs, and increasing administrative demands from insurance companies. These challenges can make it difficult to sustain the level of care we believe our families deserve. Transitioning to a membership model allows us to continue providing the integrative, holistic care you currently receive and value in a sustainable way.
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Does the membership replace my insurance?
No. If you choose to utilize your commercial plan, we will continue to bill your insurance for covered medical services, just as we do now. The membership fee is separate and supports services that are not reimbursed by insurance.
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Does the membership replace self-pay visits?
No. The membership fee is separate from visit fees. Office visits and services will continue to be billed at our low self-pay rates.
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What does the annual membership include?
Our membership is designed to support and sustain the thoughtful, integrative care you already value, while strengthening the quality, consistency, and overall support we provide for your family, along with added benefits such as discounts on supplements and shipping.
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What does the membership NOT include?
The membership fee does not include office visits, vaccines, laboratory testing, or procedures. These services will continue to be billed separately through insurance or self-pay, as applicable.
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When does this begin?
The membership model will take effect on June 1, 2026, for all existing patients. Membership fees will renew annually.
For new families joining the membership will begin at the time of enrollment and renew annually on that date.
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What if I choose not to participate?
We understand that this model may not be the right fit for every family. If you decide not to enroll, please click the link below to accept or decline. We will gladly provide access to electronic copies of your child’s medical records on your portal for the transition to another provider.
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Do all of my children need to be enrolled?
Yes. The membership is structured as a family-based program, so all children in the household are included under a single membership.
Is the membership fee refundable?
Membership fees are non-refundable and renew annually. If you do not wish to renew, please go to member login in patient center on our website to modify or cancel membership at least 30 days prior to your renewal date.
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Can I ask questions before deciding?
Absolutely. We want you to feel comfortable and informed. Please contact our office if you would like to discuss this change further.
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Is there a monthly payment option?
Yes. Families may choose to pay $25 per month or $225 annually (a savings of $75 dollars per year).
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What payment types are accepted?
All major credit cards are accepted. HSA/FSA cards are accepted if they have the visa/mc logo.
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